jillidd Privacy Policy

1. Introduction

jillidd ("jillidd," "we," "us," "our") operates the online gaming platform accessible at jillidd.org. We understand that your personal information is important to you, and we take our responsibility to protect it seriously. This Privacy Policy describes the types of personal data we collect from players and visitors, the purposes for which we use that data, the circumstances under which we may share it, and the rights you have in relation to your personal information.

This Privacy Policy applies to all users of the jillidd website, mobile interface, games, promotions, and any other services we provide (collectively, the "Platform"). It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

By registering an account with jillidd or continuing to use our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to close your account.

2. Data Controller

jillidd is the data controller responsible for the personal information collected through the jillidd Platform. As data controller, jillidd determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

If you have any questions or concerns about how jillidd handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

jillidd collects the following categories of personal data from players and platform visitors:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance (e.g., self-exclusion records).

4. How We Collect Your Data

jillidd collects personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide us with personal data directly.
• Automated technologies: As you navigate the jillidd Platform, we automatically collect Technical Data and Usage Data through cookies, server logs, and similar tracking technologies. See Section 10 for more details on our cookie practices.
• Third-party sources: We may receive data about you from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics partners. All third-party data sharing is governed by appropriate data processing agreements.
• Regulatory sources: We may receive information from PAGCOR or other regulatory bodies in connection with licensing compliance, self-exclusion registers, or anti-money laundering obligations.

5. How We Use Your Personal Data

jillidd uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jillidd account, including verifying your identity and age (21+) as required by Philippine gaming regulations.
• Service delivery: To provide access to games, process deposits and withdrawals in PHP, award bonuses, and deliver customer support.
• Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR licensing requirements, tax reporting duties, and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of gambling-related harm.
• Marketing and promotions: To send you relevant offers, promotions, and updates about jillidd — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the jillidd Platform's features, performance, and user experience.
• Legal claims: To establish, exercise, or defend legal claims in connection with your use of the Platform.

6. Legal Basis for Processing

jillidd processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jillidd account and deliver gaming services.
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, PAGCOR licensing conditions, and tax obligations.
• Legitimate interests: Processing necessary for jillidd's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

jillidd does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements.
• Game providers: Licensed third-party game studios whose games are available on the jillidd Platform. These providers may receive anonymised or pseudonymised gameplay data.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where we are legally required to disclose information in connection with a criminal investigation or court order.
• Professional advisers: Lawyers, auditors, and accountants engaged by jillidd, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of jillidd's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8. Data Retention

jillidd retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Financial transaction data is retained for a minimum of five (5) years from the date of the transaction.
• Gaming history is retained for a minimum of three (3) years from the date of each session.
• Support communications are retained for two (2) years from the date of the last interaction.
• Marketing consent records are retained for the duration of your consent and for one (1) year after withdrawal of consent.

Where data is no longer required, jillidd will securely delete or anonymise it in accordance with our data destruction procedures.

9. Data Security

jillidd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jillidd Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication for administrative access to jillidd systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While jillidd takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your jillidd login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

10. Cookies & Tracking Technologies

jillidd uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and account security.
• Performance cookies: Collect anonymised data about how visitors use the Platform, helping us identify areas for improvement. No personally identifiable information is collected by these cookies.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations to personalise your experience.
• Analytics cookies: Used to understand aggregate user behaviour on the jillidd Platform. Data collected is pseudonymised and used solely for internal reporting purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillidd Platform. A cookie consent banner is displayed on your first visit to the Platform, where you can review and adjust your preferences.

11. Your Data Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by jillidd:

• Right to be informed: You have the right to be told how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data jillidd holds about you, along with information about how it is being used.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your jillidd account dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

12. Minors and Age Restriction

The jillidd Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. jillidd does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jillidd Platform, please contact us immediately at the details provided in Section 14.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

13. Changes to This Privacy Policy

jillidd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the jillidd Platform prior to the changes taking effect.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how jillidd protects your personal data.

Your continued use of the jillidd Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must stop using the Platform and request account closure.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jillidd handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the jillidd Platform
• Response Time: Email queries are typically answered within 2 hours; data rights requests are processed within 30 days
• Languages: English and Filipino

For complaints that remain unresolved after contacting jillidd, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.